Data deletion

How to delete your data

If you used your Instagram account to sign in to or interact with Patissio, you can request the deletion of your data at any time.

Option 1: From your Patissio dashboard

1. Sign in to your account at patissio.com.
2. Go to My site, the Contact & social tab.
3. Click Disconnect next to your connected Instagram account.
4. Your Instagram access token will be immediately deleted from our servers.

Option 2: By email

Send an email to contact@patissio.com with:

• Subject: Data deletion request
• Body: the email address associated with your Patissio account and/or your Instagram username.

We will process your request within a maximum of 30 days and send you a confirmation email once the deletion is complete.

Option 3: From your Instagram settings

You can also revoke Patissio’s access directly from Instagram:

1. Open the Instagram app and go to Settings > Websites > Apps and websites.
2. Find Patissio in the list of authorised apps.
3. Click Remove to revoke access.

After revocation, the access token stored on our servers becomes invalid and is automatically cleaned up.

Which data is deleted?

• Instagram access token (deleted immediately).
• No Instagram photo or content is stored on our servers — images are fetched in real time from Instagram’s servers.

Complete account deletion

If you wish to delete your entire Patissio account and all associated data (profile, creations, orders, etc.), send your request to contact@patissio.com. Deletion will be carried out within 30 days, subject to legal retention obligations.

Contact

For any question: contact@patissio.com